PASSIONATE & PROSPEROUS PODCAST
Episode 237: Creating The Exceptional Client Experience That Attracts, Converts and Builds Retention with Natalie Madrigal
The experience someone has with you starts before they ever pay you. Stacey Brass-Russell of Passionate & Prosperous sits down with CX expert Natalie Madrigal on the trust recession, why retention is an overlooked revenue strategy, and what actually makes clients stay.
EPISODE 147: Essential Businesses Systems for a Stellar Client Experience
Get ready for a game-changing conversation that's about to revolutionize how you approach the backend of your business! In this value-packed episode, we're joined by special guest Krissy Chin, co-founder of GROworkspace and K+C creative, to dive deep into the world of business systems, client experience, and overcoming the mindset blocks that might be holding you back from implementing the tools and processes that could take your business to the next level.
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Free Up Your Authentic Voice
This powerful episode is all about getting clear and tapping into your authentic voice. After listening to the show, it’s time for you to put some of my very best tried and true practical exercises that I talk about into action. Prepare for my 5 simple, effective (and FUN!) ways to free up your voice, open any blockages and be able to speak (and write!) your truth with fluidity and ease.
